Privacy Policy
Last Updated: 2026
Ganges Lounge ("we," "us," "our," or "Company") operates gangeslounge.co.uk (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Site.
Information We Collect
We collect information in the following ways:
- Personal Data: When you voluntarily submit forms, contact us, or subscribe to newsletters, we may collect your name, email address, phone number, and other contact information.
- IP Address: We automatically collect your IP address when you access the Site to identify your general location and prevent fraud.
- Cookies: We use cookies and similar tracking technologies to enhance your experience, remember preferences, and track site usage.
- Usage Data: We collect information about how you interact with the Site, including pages visited, time spent, links clicked, and referral sources.
- Device Information: We may collect details about your device, including browser type, operating system, and device identifiers.
How We Use Information
We use collected information for the following purposes:
- Analytics: To analyze Site performance, user behavior, and traffic patterns to improve our services.
- Affiliate Tracking: To track affiliate commissions and verify casino sign-ups and referrals from our recommendations.
- Site Improvement: To enhance functionality, fix errors, and optimize user experience.
- Marketing: To send promotional emails and updates (only with your consent where required).
- Legal Compliance: To comply with applicable laws, regulations, and legal obligations.
- Fraud Prevention: To detect, prevent, and address fraud, abuse, and security incidents.
Cookie Policy
We use the following types of cookies:
- Essential Cookies: Required for Site functionality (cannot be disabled).
- Analytics Cookies: Track user behavior and Site performance using Google Analytics.
- Affiliate Cookies: Monitor affiliate partner referrals and commissions.
- Marketing Cookies: Used for targeted advertising and retargeting campaigns.
Cookie Opt-Out: You can manage cookie preferences through your browser settings or by using cookie consent tools on the Site. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Note that disabling essential cookies may affect Site functionality.
Third-Party Links
Our Site contains links to casino and gambling affiliate websites. We are not responsible for the privacy practices of these third-party sites. Each casino operator and affiliate partner maintains its own privacy policy, and we encourage you to review their policies before providing any personal information or placing bets.
We do not control, endorse, or assume liability for third-party websites, their content, or their data collection practices.
Your Rights
UK and EU Users (GDPR): You have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Restrict or object to processing
- Withdraw consent at any time
- Data portability
- Lodge complaints with the UK Information Commissioner's Office (ICO)
US Users (CCPA): California residents have the right to know what personal information is collected, used, or sold, and the right to delete and opt-out of the sale of personal information.
To exercise your rights, please contact us using the details below.
Data Retention
We retain personal data for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. Retention periods vary depending on the type of data:
- Personal contact information: Retained until you request deletion or unsubscribe.
- Affiliate tracking data: Retained for 7-13 months to process commissions and resolve disputes.
- Analytics and usage data: Typically retained for 26 months.
- IP addresses: Retained for 13-26 months for security purposes.
You may request deletion of your data at any time, subject to legal obligations requiring us to retain certain information.
Contact Us
If you have questions, concerns, or wish to exercise your rights regarding this Privacy Policy, please contact us:
Email: privacy@gangeslounge.co.uk
Website: gangeslounge.co.uk
We will respond to your request within 30 days or as required by applicable law.
Disclaimer: This website is for informational purposes only. Gambling can be addictive. If you have concerns about problem gambling, please visit GambleAware.co.uk or contact the National Problem Gambling Clinic.